THE DONATELLO HOTEL | Stay downtown in San Francisco

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Key details

Hotel Overview

501 Post Street, San Francisco, California, United States, 94102

The Donatello Hotel - 3.5-star modern hotel near Union Square

Located in San Francisco's Theater District, The Donatello Hotel offers easy access to Union Square, Westfield Mall, and Saks. The property features Zingari Ristorante, serving traditional Northern Italian cuisine with live jazz performances. Guests can use the fitness center, spa with saunas and a jacuzzi, and rooftop lounge. Public transportation options include MUNI buses, trolleys, trains, and cable cars. Safety features include fire extinguishers, smoke detectors, and a security system.

Additional perks of the hotel

Onsite spa offering massages and aromatherapy

Indoor parking and laundry services

Business center and wireless Internet access

Close to Pier 39, Exploratorium, and Aquarium of the Bay

Rooms

The Donatello Hotel offers 94 bright, air-conditioned rooms with premium bedding and laptop-friendly workspaces. Each room includes a microwave, refrigerator, coffee machine, and separate sitting area. Spacious studio resort suites feature 10-foot ceilings, one king bed, and a queen sleeper sofa, accommodating up to four guests. European decor and kitchenettes with wet bars provide added convenience.

Other conveniences

Free WiFi throughout the property

Flat-screen TVs and carpeted floors

Ironing facilities and heating

Mini-bars and dressing areas

View all

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Deluxe King Room Sofa Bed

Max:

2 persons

400 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Transportation Tips

Transportation Options

City Centre

San Francisco 1.1 mi

Airports

San Francisco International (SFO) 14.2 mi

Oakland International (OAK) 19.7 mi

Train

F Market Street Car 1.1 mi

Caltrain - 4th & King Street Station 1.1 mi

Underground

Powell Street Station1700 ft

Bus

Bus stop700 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 57 per day

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Billiard tables

Guest Parking

Cookware/ Kitchen utensils

Services

Valet parking
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Fax/Photocopying

Spa & Leisure

Sun terrace
Sauna
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

501 Post Street, San Francisco, California, United States, 94102

Map view

501 Post Street, San Francisco, California, United States, 94102

City landmarks

Harbour

Pier 39

1.5 mi

Landmark

Chinatown

3700 ft

Monument

Lombard Street

1.3 mi

Market

Ferry Building

1.3 mi

Gallery

San Francisco Museum of Modern Art

3400 ft

Harbour

Fisherman's Wharf

1.4 mi

Cable Car

Cable Car Museum

3900 ft

Tower

Coit Tower

1.4 mi

Public Building

San Francisco City Hall

5100 ft

Museum

Contemporary Jewish Museum

2900 ft

Museum

Exploratorium

1.4 mi

Museum

Asian Art Museum

5200 ft

Church

Grace Cathedral

2200 ft

Historic Site

Painted Ladies

1.5 mi

Island

Alcatraz Island

2.8 mi

Event hall

Moscone Center

3200 ft

Museum

Children's Creativity Museum

3900 ft

Landmark

Cable car ride

1.4 mi

Museum

Museum of the African Diaspora

2600 ft

Mall

Westfield San Francisco Centre

2100 ft

Mall

The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square

1.4 mi

Church

St. Patrick's Catholic Church

3000 ft

Mall

Ghirardelli Square

1.4 mi

Museum

Mechanical Museum

1.5 mi

Baseball Stadium

Oracle Park

1.3 mi

Museum

Wells Fargo History Museum

3900 ft

Fountain

Lotta's Fountain

1.2 mi

Nearby

Shopping Area

Union Square

800 ft

Bush St What3words: ///also.secret.ever

Dragon's Gate

1700 ft

Gallery

Xanadu Gallery

1300 ft

Restaurants

The Cheesecake Factory

1100 ft

251 Geary St Fl 8

Lori's Diner

900 ft

500 Sutter St

Honey Honey Cafe & Crepery

600 ft

599 Post Street

Colibri Mexican Bistro

500 ft

438 Geary St

Daily Grill

600 ft

347 Geary St

Akiko's Sushi Bar and Restaurant

300 ft

431 Bush St btw Claude Ln & Mark Ln

Level III Restaurant

400 ft

515 Mason St JW Marriott San Francisco Union Square

Mason Diner

600 ft

320 Mason St

Cesario's

400 ft

601 Sutter St

Katana Ya

400 ft

422 Geary Street

Guest Reviews & Ratings

What Guests Are Saying?

90%

loved it & would return

spacious rooms

great location

pushy sales tactics

limited dining options

9.0/10

Perfect

Rooms

8.5

Location

8.5

Service

8.1

Dining

6.3

John

United States, April 2024

6.6/10

My stay at the hotel was a mix of comfort and convenience. While the rooms were cozy and well-equipped with all the essentials for a quick meal and coffee, the sofa bed took up too much space in one of the rooms. The location was a bit rough in some areas but great for walking to Union Square. The service was efficient, but some staff could benefit from better training. The dining options were limited but the facilities were satisfactory.

Rooms

8.0

The rooms were comfortable, with big beds and plenty of pillows. The amenities for a quick meal were handy, but the sofa bed in one room was a bit cramped.

Service

7.0

The service was efficient, and the location was convenient for walking to Union Square.

Location

6.0

The location was a bit rough in some areas, but overall good for accessing Union Square on foot. The staff were honest about the surrounding neighborhood.

Dining

5.0

The dining options were limited, but there were home-grown organic fruits available. The fitness center was not well-equipped.

Facilities

7.0

The hotel facilities offered dry cleaning, laundry, valet parking, and tours/ticket assistance.

Andrew

United Kingdom, January 2024

7.4/10

My stay at Club Donatello was a mix of spacious comfort and pushy sales tactics. The room I stayed in was extremely spacious and comfortable, with an extra seating area, perfect for hosting guests. On the downside, the pushy breakfast offer left a negative impression.

Rooms

8.0

The room was spacious by San Francisco standards and very comfortable.

Service

7.0

The staff was quick and helpful, though some lacked knowledge.

Location

9.0

The location is amazing, just a couple of minutes walk from Union Square, making it easy to explore various attractions.

Dining

6.0

The offer for a breakfast felt like a sales pitch, only available via room service.

Facilities

7.0

The hotel offers typical facilities for a comfortable stay.

spacious rooms

pushy sales tactics

John

United Kingdom, September 2023

8.8/10

The hotel had lovely, very comfortable rooms with all the necessary amenities close to everywhere I needed to go. The service was awesome, very efficient and friendly. The location was super convenient, close to shopping, transportation, and Chinatown. The dining was cheap and cheerful, offering a variety of handmade pasta options. The facilities were great for a comfortable stay.

Rooms

9.0

The rooms were spacious, comfortable, and well-equipped with all the necessary amenities.

Service

9.0

The service was awesome, very efficient and friendly.

Location

9.0

The location was great, close to shopping, transportation, and Chinatown.

Dining

8.0

The dining was cheap and cheerful, with a variety of handmade pasta available.

Facilities

9.0

The facilities were great for a comfortable stay.

comfortable rooms

limited dining options

Greg

United States, September 2023

8.2/10

My stay at the hotel was delightful! The rooms were fresh, clean, and wonderfully presented, equipped with a coffee maker and even a TV in the bathroom. The staff were super friendly and helpful, ensuring a lovely experience. The location was great, convenient to many shopping and sightseeing areas. However, the dining options were limited and could be improved.

Rooms

9.0

The rooms were fresh, clean, and wonderfully presented, with all the necessary amenities like a coffee maker, sink, fridge, and microwave.

Service

8.0

The staff were super friendly and helpful, making my stay enjoyable.

Location

9.0

The hotel's location was good and easy to access various shopping and sightseeing spots.

Dining

7.0

The dining options were limited, but the service was satisfactory.

Facilities

8.0

The hotel's facilities were convenient and well-maintained.

Robert

United Kingdom, August 2023

7.8/10

I had a pleasant stay at the hotel. The rooms were very clean and comfortable, although the proximity to noisy compressors on the roof was a bit of a downside. The service was friendly and accommodating, especially with helping the elderly guests. The location was superb, just a few minutes' walk from Union Square, making sightseeing a breeze. The dining options were decent, offering fresh seasonal fruits, but not particularly outstanding. The facilities overall were satisfactory.

Rooms

8.0

I found the rooms to be very clean and comfortable, providing a cozy space for relaxation.

Service

8.0

The staff members were mostly polite and friendly, going the extra mile to assist elderly guests and ensuring a pleasant stay.

Location

9.0

The hotel's location near Union Square was fantastic, offering easy access to the city's main attractions and transportation options.

Dining

7.0

The dining experience offered fresh seasonal fruits, which was a nice touch, but the variety could have been improved.

Facilities

7.0

The hotel provides the necessary facilities for a comfortable stay, although nothing particularly stood out.

David

United States, July 2023

8.6/10

I had a wonderful stay at this hotel! The rooms were spacious, clean, and well-equipped with a microwave and fridge, making it super convenient. While it was quiet and comfortable, overlooking a famous night club on New Year's Eve added some excitement. The sofa bed and king bed were a perfect setup for our group of 4 guests. The service was top-notch, especially with the bonus of lounge access. The location couldn't have been better, just a block away from Union Square, making it perfect for exploring the city. The dining experience, although complimentary, was a bit lacking with no breakfast provided. Overall, the hotel offered great value for money with all the amenities one could need for a fantastic urban getaway.

Rooms

9.0

I loved the huge and clean rooms with a microwave and fridge. The sofa bed and king bed made it perfect for our group of 4 guests. Quiet and well set despite overlooking a famous night club on New Year's Eve.

Service

9.0

The staff was super friendly and accommodating, a real asset to the hotel.

Location

10.0

The location was fantastic, just 2 blocks away from Union Square, perfect for a urban getaway.

Dining

6.0

The complimentary dining turned out to be a bit disappointing with no breakfast provided.

Facilities

9.0

The facilities were excellent with all amenities and a terrace, offering great value for the price.

Colin

United Kingdom, May 2023

7.6/10

The hotel was nice and big, with well-layed out and comfortable rooms. It was a bit noisy both from inside the hotel and outside. The service was friendly and fantastic, making us feel like we never want to stay anywhere else in San Francisco. The location was great for exploring nearby restaurants, shopping malls, and SF attractions. The dining experience turned out to be like a time-share travel presentation, and the fitness center was under-equipped. Despite these flaws, I would stay at the Donatello again.

Rooms

8.0

The rooms were well-layed out and comfortable, albeit a bit noisy.

Service

9.0

The service was friendly and fantastic, making us feel welcome.

Location

8.0

The location was great for exploring nearby attractions and restaurants, but it had some homeless individuals in the area.

Dining

5.0

The dining experience felt like a time-share travel presentation, and the fitness center was under-equipped.

Facilities

5.0

The facilities were underwhelming with the under-equipped fitness center.

Bob

United Kingdom, April 2023

7.6/10

The hotel offers spacious rooms with a small kitchenette, great service overall despite occasional upselling attempts, a location near Union Square with easy access to local hot spots, and dining experiences aimed at promoting additional services.

Rooms

9.0

The room was larger than any other hotel I've stayed in at Union Square, spacious, and large enough for the 4 of us for three nights, featuring a small kitchenette.

Service

8.0

The service was very good overall, with the staff providing itinerary advice and useful services like dry cleaning, laundry, valet parking, and tours/ticket assistance; however, upselling attempts were noticeable at times.

Location

8.0

The location was great for accessing local hot spots in minutes, especially being near Union Square and public transportations; however, the proximity to the neighboring Tenderloin raised safety concerns at night.

Dining

6.0

The dining experience was focused on selling additional services and preparing snacks, with long interactions attempting to promote vacation rentals.

Facilities

7.0

The facilities were adequate but did not offer standout features compared to other aspects of the hotel.